We try to ship your order as fast as we can, but while the order is not shipped you can still make changes to your order, the shipping address or cancel the order. Make sure to contact us as soon as you notice the error, because once the order is shipped changes are impossible to make.

As soon as you place an order we will send you few emails regarding your order information. Make sure to check the spam folder if you haven’t received the updates.

Order confirmation emails:
Confirmation email letting you know we’ve received your order;

Order update emails:
Shipping update email – letting you know that your order has been shipped.

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We try to ship your order as fast as we can, but while the order is not shipped you can still make changes to your order, the shipping address or cancel the order. Make sure to contact us as soon as you notice the error, because once the order is shipped changes are impossible to make.

You will receive an email informing you why your order was cancelled or partially cancelled. Usually the reason for cancelling an order:

Your items were out of stock during the time of shipping.

There was an error in your shipping details

We noticed there is a duplicate order