Setting up an account is not mandatory, but by doing so, you be able to enjoy the following
• Track your order and review all your past purchases.
• Save your address to make the purchasing process faster.
• Manage your account details and newsletter subscription.
If you are experiencing issues with using our website or order placement, try :
If you are experiencing issues with payment, try:
If you are still having trouble with the website, contact our Customer Service. We will be happy to help!
We accept payment with:
No, you cannot change the currency. Currency is automatically assigned to you depending on the country you shop from, though it might not always be the default currency of the country.
If the credit card’s default currency is not the same as the local currency, the final price will be calculated based on the exchange rate applicable on the date that the credit card company processed the transaction.
If your order has been canceled, try the following :
If the problem persists, contact our Customer Service.
Once an order has been confirmed, we cannot guarantee that it can be canceled or any changes can be made. But please reach out via email email@example.com
We try to ship your order as fast as we can, but while the order is not shipped you can still make changes to your order, the shipping address or cancel the order. Make sure to contact us as soon as you notice the error, because once the order is shipped changes are impossible to make.
Once an order has been shipped, we cannot change the shipping address.
It is not possible to change orders or add products to an existing order.
The online security of your personal data is important to us. We use advanced encryption technology
(SSL) to securely transmit your personal and credit card information.